Table of Contents
Administering Users
After you have been approved to be an Organization Administrator, you will see this on your main dashboard:
Click on that and you will be brought to the organization administration page:
Click on Users again, and if there are any members already associated with your organization, you will see the count of them there.
If you need to add your officers, click the red "Add User" button on the right.
If you have more than one organization (Agency and SWAT team, for instance) you can pick which organization you would like to add the user to. The system will also remind you which organization has an active team membership and if you select it, will prompt you if you want to add the user to the membership.
Add each Officer that you would like to be able to attend training/conferences/etc. If your member is a Texas Peace Officer, click on the blue "Enter TCOLE PID" button. Ensure you complete the workflow (the system will show a green "Validated" if their PID has been validated through TCOLE. Ensure this is correct, as this number will be submitted any time they attend training so they will get credit with TCOLE. If their name will not validate, ask the Officer what their TCOLE last name is, often times we find they are listed with TCOLE with a maiden name or hyphened family name.
If the member you are adding is *anything* other than a Texas Peace Officer, PID is not needed. Select the "Not a Texas Peace Officer" button.
Once you submit this form, their account will be created and they will receive an email to set their password. All users are required to have their own account. If an officer does not receive the welcome email, double check their email address was entered correctly. If their email is correct but they haven't received an email, they can go to https://ttpoa.org/forgot-password to set their account password.
Administering TTPOA Memberships
Important note!
All attendance to TTPOA events requires a TTPOA membership. If a member signs up for training and does not have a current membership, the $30 annual membership fee will be added to their invoice when they check out.
If you purchase a Team Membership, you can add a membership to 30 members of your organization. Team memberships cost $200 a year, so if you have more than 7 members, you will be saving money, vs paying $30 for each member individually. You can add and remove members from the team membership easily at any time.
If you have a team membership you will need to add Officers to your team membership (they are not added automatically). Click anywhere on the "Users in your organization" banner.
Then click on "Team Memberships"
You can then see users who are subscribed to the Team Membership, and others who are able to be added.
If you want to add a user to the team membership, click on "Add to Team Membership" and they will be moved into the subscribed column.
This can also be done from the user menu:
Click on the user's name and you will then be able to add them:
You can click on "Add to Team Membership" and you will see their status change:
That user is now officially added to your team membership and will not require an individual membership to sign up for training, conferences, or competitions.
Removing Officers
If one of the members listed in your organization has left, you can remove them:
you will see several options:
Remove from Team: Use this if you have multiple Organizations and you would like to remove them from one. Example: An Officer is no longer on the SWAT team, which has its own Organization. They are still employed by the agency, so removing them from the SWAT Team will leave them still associated with the agency and able to attend training.
Remove from Agency: The Officer has left the agency, regardless of reason.
Mark as Retired: The Officer has retired. Note: The Officer will still show in your user list, however they will be listed with the primary organization as "Retired". They can still be added to the team membership if desired.
Switching Attendees
Organization administrations are now able to switch out attendees to any TTPOA event - training, competitions, or conferences. For example, go to Training:
You can then change attendees to anyone else in your organization:
You can then choose what user to switch out:
This will change out the user in the class as well as on any associated invoices.
You will not be able to see that user or any other user that is already signed up for the class when searching the user list.
